Terms of service

Welcome to Linsora.shop.

These Terms of Service apply to your use of the Linsora website and to purchases made through our online store.

By using our website or placing an order, you agree to these Terms of Service.

1. About Linsora

Linsora is an online retailer specialising in cameras and related products.

Business address:
34 Plantation Ave
Aylestone
Leicester LE2 8PQ
United Kingdom

We currently deliver orders within the United Kingdom only.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and prices displayed on our website are accurate.

Product colours and appearance may vary depending on your device or screen.

We reserve the right to correct obvious errors or inaccuracies on our website.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund or other available remedy.

4. Prices

All prices displayed on Linsora.shop are shown in the currency stated on the website.

We reserve the right to change prices before an order is accepted.

Any applicable taxes, delivery charges, or other costs will be displayed during the checkout process where applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been accepted.

We may decline or cancel an order where permitted by law, including where there is an obvious pricing or product description error, suspected fraud, or the product is unavailable.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

6. Payment

Payment must be successfully completed through the payment methods offered at checkout.

Orders may not be dispatched until payment has been successfully authorised or received.

7. Shipping

Orders are currently shipped within the United Kingdom only.

Our standard order processing time is 1–2 business days.

After processing, standard delivery is estimated to take approximately 4–6 business days.

The total estimated delivery time is therefore approximately 5–8 business days.

Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.

For more information, please see our Shipping Policy.

8. Returns and Refunds

Returns, cancellations, refunds, and damaged products are handled according to our Return and Refund Policy and applicable UK consumer law.

Nothing in these Terms limits your statutory consumer rights.

9. Faulty or Damaged Products

If you receive a faulty, damaged, or incorrectly described product, you may have legal rights to a repair, replacement, refund, or other remedy depending on the circumstances.

These rights are not excluded by these Terms.

10. Website Use

You agree not to:

Use the website for unlawful purposes;
Attempt to gain unauthorised access to our systems;
Interfere with the operation or security of the website;
Use the website to commit fraud;
Copy or reproduce website content without permission.

11. Intellectual Property

Unless otherwise stated, the content on Linsora.shop, including text, graphics, logos, images, product descriptions, and website design, is owned by or licensed to Linsora.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under UK law.

This includes liability for matters such as death or personal injury caused by negligence, fraud, or your statutory consumer rights.

To the extent permitted by law, Linsora will not be responsible for losses that were not reasonably foreseeable at the time the contract was formed.

13. Events Outside Our Control

We will not be responsible for delays caused by circumstances outside our reasonable control, such as severe weather, transport disruption, strikes, natural disasters, technical failures, or other events beyond our reasonable control.

This does not affect your statutory consumer rights.

14. Changes to These Terms

We may update these Terms from time to time.

The version applicable to your order will generally be the version in effect when your order is accepted.

15. Governing Law

These Terms are governed by the laws of the United Kingdom applicable to the relevant transaction and, where applicable, the laws of England and Wales.

Nothing in these Terms affects any mandatory consumer rights that apply to you under applicable law.