Shipping policy

At Linsora, we aim to provide a clear and reliable delivery experience for every order.

1. Shipping Area

Linsora currently ships within the United Kingdom only.

We do not currently offer international shipping outside the UK.

2. Order Processing

After your order is successfully placed and payment has been confirmed, we normally require:

1–2 business days to process and prepare your order.

Processing includes checking the order, preparing the product, packaging it securely, and handing it to the delivery carrier.

Orders are generally processed on business days.

3. Delivery Time

After your order has been processed, standard delivery is estimated to take:

4–6 business days.

Therefore, the estimated total time from placing your order to delivery is approximately:

5–8 business days.

These are estimated delivery times and are not guaranteed delivery dates.

4. Delivery Delays

Although we work to meet the estimated delivery times, delays may occasionally occur due to circumstances outside our reasonable control.

These may include:

  • Courier delays
  • Severe weather
  • Public holidays
  • Transport disruption
  • Incorrect or incomplete delivery information
  • High-volume periods
  • Other circumstances outside our reasonable control

If your order is significantly delayed, please contact us and we will assist you where possible.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information during checkout.

Linsora is not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer, subject to your legal rights.

6. Damaged Deliveries

If your order arrives visibly damaged, please take photographs of the package and product where possible and contact us as soon as possible.

Damage claims should be reported within 30 days of delivery.

Please include your order number and photographs or video showing the damage.

7. Tracking

Where tracking information is available, it may be provided to you by email or through the relevant delivery service.

Tracking availability may depend on the shipping method and carrier.

8. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

9. Contact

For questions regarding an order or delivery, please contact us using the details below.

Linsora
34 Plantation Ave
Aylestone
Leicester LE2 8PQ
United Kingdom

Website: Linsora.shop